Try any plan for free for 14 Days

Each and every new account gets access to the entire set of features Crisp provides so you can try and see if we fit with your requirements.

Basic
FreeForeverFreeForever

For personal websites and anyone who wants a basic chat to communicate with visitors.

Use Crisp for free
  • 2 seats included
    You + a colleague can chat with customers.
  • Website chat widget
    Engage with people that are browsing your website and get closer to your customers.
  • Shared inbox
    Destroy silos, centralize conversations, improve internal collaboration and enhance customer satisfaction.
  • Contact form
    Centralize answers from customizable contact forms within your Crisp Inbox.
  • Mobile applications
    Get everything related to your customer service right in your pocket.
  • Unlimited conversations
  • Shopify integration
    Sync e-commerce data with your Crisp Inbox to benefit from dedicated features.
  • WordPress integration
    Easily install the Crisp chat widget on your WordPress website
  • Unlimited history
    Get endless conversations storage for your business (until you delete them).
  • Chat triggers
    Engage chat conversations automatically based on specific behaviors.
  • Messenger integration
    Receive and reply to Facebook Messenger messages straight in your Crisp Inbox.
  • Email integration
    Receive and reply to your emails straight in your Crisp Inbox.
  • Shortcuts
    Create, manage and use a gallery of pre-existing messages that makes your team more efficient.
  • Slack integration
    Reply to any of your incoming messages straight from your Slack Workspace.
  • Knowledge base
    Write, manage and edit a dedicated help center that integrates deeply with Crisp.
  • Chatbots
    Build super-advanced automation flows on any channels connected to Crisp.
Pro
25Month / Per Workspace300Year / Per Workspace

For early-stage startups who want to improve their customer relationship.

Start my trial
  • 4 seats included
    You + 3 colleagues can chat with customers.
  • 5,000 contacts included
    Add more contacts by increasing your limits
  • Everything in Basic
  • Unlimited history
    Get endless conversations storage for your business (until you delete them).
  • Chat triggers
    Engage chat conversations automatically based on specific behaviors.
  • Messenger integration
    Receive and reply to Facebook Messenger messages straight in your Crisp Inbox.
  • Email integration
    Receive and reply to your emails straight in your Crisp Inbox.
  • Shortcuts
    Create, manage and use a gallery of pre-existing messages that makes your team more efficient.
  • Slack integration
    Reply to any of your incoming messages straight from your Slack Workspace.
  • Custom domain
    Use a custom domain to send your email campaigns
  • Knowledge base
    Write, manage and edit a dedicated help center that integrates deeply with Crisp.
  • Chatbots
    Build super-advanced automation flows on any channels connected to Crisp.
  • WhatsApp integration
    Receive and Reply to Whatsapp messages in your Crisp inbox.
  • Instagram integration
    Reply to your Instagram Direct Messages and stories from Crisp dashboard.
  • Integrate with Zapier
    Connect Crisp with more than 2000+ other apps without writing a line of code.
  • Audio and Video Chat
    Engage with leads or customers through live audio or video message.
Best price for value
Unlimited
95Month / Per Workspace1140Year / Per Workspace

Made for companies requiring a full-featured solution to communicate with customers.

Start my trial
  • 20 seats included
    Add more agents for an additional 10$ / mo/agent.
  • 50,000 contacts included
    Add more contacts by increasing your limits
  • Everything in Basic and Pro
  • Knowledge base
    Write, manage and edit a dedicated help center that integrates deeply with Crisp.
  • Chatbots
    Build super-advanced automation flows on any channels connected to Crisp.
  • WhatsApp integration
    Receive and Reply to Whatsapp messages in your Crisp inbox.
  • Instagram integration
    Reply to your Instagram Direct Messages and stories from Crisp dashboard.
  • Integrate with Zapier
    Connect Crisp with more than 2000+ other apps without writing a line of code.
  • Audio and Video Chat
    Engage with leads or customers through live audio or video message.
  • Aircall integration
    Inbound and outbound phone calls in your Crisp Inbox
  • MagicBrowse
    Start a co-browsing session with people browsing on your website.
  • LiveTranslate
    Translate instantly your messages in more than 50 different languages.
  • Automated campaigns
    Build multichannel workflows that make your customer journey effortless.
  • Analytics
    Measure conversational activity, customer satisfaction and operator's activity.
  • SMS integration
    Receive and reply to SMS messages straight in your Crisp Inbox.
  • Segment integration
    Connect Crisp as a source and clip customer data from 200 platforms, effortlessly.
See all features

Need something more custom?

Enterprise

Created for large-scale companies willing to benefit from dedicated features, custom onboarding and personalized SLAs.

  • Dedicated onboarding
  • Personalized SLA
  • Custom limits
  • Custom features
  • Unique pricing
  • Team training
Ask for a demo

All our features in a wink

Website chat widget

Most used

Engage with people that are browsing your website and get closer to your customers.

Shared inbox

Most used

Destroy silos, centralize conversations, improve internal collaboration and enhance customer satisfaction.

Mobile applications

Most used

Get everything related to your customer service right in your pocket.

Chat triggers

Most used

Engage chat conversations automatically based on specific behaviors.

Messenger integration

Most used

Receive and reply to Facebook Messenger messages straight in your Crisp Inbox.

Email integration

Most used

Receive and reply to your emails straight in your Crisp Inbox.

Shortcuts

Most used

Create, manage and use a gallery of pre-existing messages that makes your team more efficient.

Knowledge base

Most used

Write, manage and edit a dedicated help center that integrates deeply with Crisp.

Chatbots

Most used

Build super-advanced automation flows on any channels connected to Crisp.

WhatsApp integration

Most used

Receive and Reply to Whatsapp messages in your Crisp inbox.

Instagram integration

Most used

Reply to your Instagram Direct Messages and stories from Crisp dashboard.

Integrate with Zapier

Most used

Connect Crisp with more than 2000+ other apps without writing a line of code.

Aircall integration

Most used

Inbound and outbound phone calls in your Crisp Inbox

MagicBrowse

Most used

Start a co-browsing session with people browsing on your website.

LiveTranslate

Most used

Translate instantly your messages in more than 50 different languages.

Automated campaigns

Most used

Build multichannel workflows that make your customer journey effortless.

Analytics

Most used

Measure conversational activity, customer satisfaction and operator's activity.

SMS integration

Most used

Receive and reply to SMS messages straight in your Crisp Inbox.

Jira integration

Most used

Create, link to and comment on Jira issues from your Crisp Inbox.

Shopify integration

Most used

Sync e-commerce data with your Crisp Inbox to benefit from dedicated features.

WordPress integration

Most used

Easily install the Crisp chat widget on your WordPress website

Contact form

Centralize answers from customizable contact forms within your Crisp Inbox.

Push notifications

Manage your notifications to fit with your personalized requirements.

Unlimited history

Get endless conversations storage for your business (until you delete them).

Camille left a private note

Follow-up next month

@Antoine

Private notes

Make internal collaboration easy, centralized and personalized for each conversation.

Customization

Adapt colors, text and live chat position so it fits with your brand identity.

Audio messages

Send audio messages to your leads or customers no matter the channel.

Slack integration

Reply to any of your incoming messages straight from your Slack Workspace.

Internal search

Search for messages, articles, contacts or plugins using advanced filters.

Twitter integration

Receive and reply to Twitter DMs straight in your Crisp Inbox.

Telegram integration

Receive and reply to your Telegram Messages straight in your Crisp Inbox.

MagicMap

See all your active website visitors in real time and start conversations.

Block users

Block users having disrespectful behavior on any channel.

Contact Management

Centralize all your company's data in one place.

Audio and Video Chat

Engage with leads or customers through live audio or video message.

Ringover integration

Inbound and outbound phone calls in your Crisp Inbox

Autoresponder

Build simple automation flows on a limited number of channels connected to Crisp.

Status page

Get alerts, and send notifications to your end-users when something breaks.

Reminders

Schedule pre-defined or custom reminders on each conversation with detailed attached.

Routing rules

Assign conversations automatically based on pre-defined or custom rules.

Line integration

Receive and reply to Line messages straight in your Crisp Inbox.

Salesforce integration

Synchronize Crisp with your Salesforce account.

Pipedrive integration

Synchronize Crisp with your Pipedrive account.

Zoho integration

Synchronize Crisp with your Zoho account.

Hubspot integration

Synchronize Crisp with your Hubspot account.

Github integration

Receive and reply to GitHub issues straight in your Crisp Inbox.

Trello integration

Create, edit, search and manage Trello cards from your Crisp Inbox.

Customer Satisfaction Survey

Send automated surveys that measure customer satisfaction score.

Discord integration

Reply to any of your incoming messages straight from your Discord Workspace.

Viber integration

Receive and reply to Viber messages straight in your Crisp Inbox.

Segment integration

Connect Crisp as a source and clip customer data from 200 platforms, effortlessly.

Stripe integration

Synchronize revenue details from Stripe straight in your Crisp inbox

Auto delete data

Delete conversations automatically following a predefined interval.

Ticketing system

Offer a dedicated view to your customers so they can open new tickets or follow existing ones.

Dedicated email IP

Get a dedicated emailing outbound IP assigned to your Crisp workspace.

500,000 brands are already using Crisp to improve their customer experience
See their testimonials
Fair pricingAll Crisp plans have been designed to fit most business needs. Our prices are flat and transparent so you can easily plan your spending.
Cancel anytimeCancel anytime, after you subscribe to a plan. You are only committed to paying the month you subscribed to, and no further.
Consolidated billingCrisp bills you once per month, per payment method. We accept most credit cards, as well as PayPal. All bills are consolidated across workspaces.

Frequently Asked Questions

Yes. We may provide some additional features that are not included in your plan, which you can subscribe to, but that's your choice to opt-in for them (eg. paid integrations for specific systems, additional contacts or more than 20 agents in your inbox).


VAT is not included in our plan prices. As most Crisp customers are businesses, they do not owe VAT and thus we charge the advertised flat price. VAT is still due for consumers and may be applied on all plan prices (ie. non-business entities).



If you are an EU business, make sure you enter your EU VAT number to prove your business status and thus remove VAT from the price. If you are located outside the EU, we won't charge any VAT, regardless of your business or consumer status.


Yes! We offer discounts if you are taking multiple paid Crisp Workspaces (Crisp Unlimited only) under the same account. We offer 20% off for 3 additional inboxes. This means if you have multiple workspaces (different teams) you can have separate inboxes for each team under one Crisp account. Come chat with us!


A Crisp Workspace is another name for a "team inbox", into which you can invite operators to collaborate and answer customer questions.



A Crisp workspace is tied to a specific livechat identifier, which you can install on one or multiple domains (eg: website.com, sub.website.com, etc). It is not tied to a single domain. Plans are billed per-crisp workspace, so you only pay per livechat identifier, not per domain and sub-domains.



As an example, you can have one Crisp workspace (team) and install the live chat on multiple domains (which would constitute one plan). If you operate multiple businesses and wish to have multiple separate Crisp workspaces then you can simply switch between workspaces seamlessly.



One subscription equals one workspace and allows for integrations with many channels: Instagram, emails, Messenger, or Whatsapp can be centralized in one workspace.


We offer a 50% discount for nonprofits and students. Chat with us to get your promo code.


Yes, it is possible! You can enable yearly payment mode on your Plans page in the Crisp app after you subscribed to a plan (click on the Monthly button, which then becomes Yearly once saved).


At Crisp, we believe existing chat platforms are still locked in the past. Why would we bill based on consumption (as all others do), while we are used to unlimited plans everywhere else (mobile carriers, Internet access providers, etc.)? Unlimited is peace of mind at the end of the month; this allows you to allocate more energy to your core business rather than petty subscription policies.


Ready to improve your customer engagement?