A flat price per website. All unlimited.

Subscribe to a plan that fits the size of your business. Billed monthly with no extra cost.

Try Crisp for freeNo credit card required
  • Seed$0/mth2operators includedvisitors&messagesNo adsNo ad is shown on the free chatbox version (we receive this question a lot!). We rely on paid plans to keep the platform up and add more feature.- no data resoldMost CrispfeaturesChatbox, unlimited messages, small teams, MagicType, see who's online on your website, and much more (see the table below).Select free planPlan details
  • Business$70/mth8operators includedExportAllows you to export a CSV containing all known visitor emails as far your chat history goes (on a paid plan this means everything since you started using Crisp).all visitor emailsReplyshortcutsSpecify shortcuts for messages you send often, for instance, enter !h to send 'Hello, how can I help?'. Create an unlimited number of !bangs save time.Soon+ allProfeatures14 day trialPlan details
  • Enterprise$200/mth50operators includedEnd-to-endEncrypt all messages on an end-to-end basis. Encryption keys are generated both on Crisp operator apps and chatbox and securely exchanged. Messages are still stored on Crisp systems, but even Crisp cannot read them since they are encrypted with local (client) keys. Useful for high-security requirements (eg: medical services). Notice that Crisp network communications are always encrypted, even if you don't use end-to-end encryption.encryptionSoonOffshorehelpdeskRely on an offshore operator to handle your support. Brief a dedicated operator about your business and the typical questions he may receive. Pay a flat, predictible monthly price.Soon+ allBusinessfeatures14 day trialPlan details
Need a larger or custom plan?We can help.Contact us

Reply to customer questions from Crisp apps, or from an integration.

Crisp connects to a growing number of platforms. Reply from your preferred service.

  • WordPresspluginIntegrate Crisp to your WordPress website in a few clicks.
  • ShopifypluginAdd the Crisp chatbox to your Shopify online shop and help customers.
Crisp appsFor all plans
  • SlackprobusinessenterpriseReceive visitor messages in your Slack team. Anyone from your team can reply.
  • EmailAnswer customer questions from your emails, if you cannot use any app.
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Core Features
Seed
Pro
Business
Enterprise
OperatorsHow many operators you can add per website. Operators are people from your company that handle the support and answer visitor chat messages.
included
2
4
8
50
Crisp logoPowered by Crisp links and Crisp logos on the chatbox and emails
in chatbox and emails
Visible
No Crisp logo
No Crisp logo
No Crisp logo
Crisp chatbox for websites
Messages per month
Unlimited
Unlimited
Unlimited
Unlimited
Desktop and mobile apps
Email notifications if offline
See what visitor types with
MagicTypeWe call MagicType the realtime visitor message preview. You can begin composing an answer even before the visitor sends his message, since you see it appear in realtime as visitor types it (the visitor cannot know that you see it)
Data retention of message history
1 month
Forever
Forever
Forever
Multilingual chatbox
Read and deliver receipts
Concurrent chats
Unlimited
Unlimited
Unlimited
Unlimited
Agent names and photos
Visitor
geolocationSee where the visitor comes from. We detect his location based on his IP address. We usually detect his country 99% of the time, while the city is detected 75% of the time.
TranscriptBoth visitors and operators receive full transcripts of conversations when they end. Useful to keep offline and off-Crisp records of previous chats.
emails
TLS/SSL
encryptionAll network connections between users and Crisp servers are encrypted. This applies to both visitors and operators. This way, no connection can be eavesdropped. Our servers are located in The Netherlands (Europe), known for its respect of data privacy and freedom of speech.
Developer APIs -
JavaScriptControl the chatbox behavior on the client. For instance, trigger a chatbox open when the user clicks on a custom button in your website. You can even trigger message send events.
and
RESTIntegrate Crisp with your backend system. The Crisp REST API comes with a Realtime API that allow you to do virtually everything the Crisp apps can do. We do provide libraries in most common langages (JavaScript, Go, PHP, Ruby) to make implementation easier for you.
Support
responsivenessBy responsiveness, we mean the support service level, and how quick we can be to reply and help you with a problem.
Best effort
1 day
Priority - 8 hours
Priority - 2 hours
Additional Features
Seed
Pro
Business
Enterprise
File transfer
Message search
View visitor IP
BanningCrisp allows you to block abusing visitors from chatting with you.
of abusing visitors
Chatbox
customizationCustomize the colors, texts, messages and position of the chatbox. You can change anything to make the chatbox yours.
Automated message
triggersSchedule automated messages that are triggered based on conditions to visitor who match them. For instance, you may want to pop up the chatbox and offer help if the visitor is browsing for a certain time, with a certain activity (or inactivity). This allows you to avoid losing lost customers and make them happier.
Soon
Discover visitor
social profilesOnce a visitor sets his email in an ongoing conversation, Crisp automagically discovers the visitor real name, as well as his photo and his description (bio). Crisp also shows links to the visitor social profiles (Facebook, Twitter, LinkedIn).
Receive emailsYou can use Crisp as a shared email inbox. Useful to put all your chats and emails in the same place. We provide a Crisp email address you can use in all your email redirections, so that people can reach you directly on an email such as support@yourdomain.com. We run our antispam filter on your emails.
in Crisp
On-demand
stickersWe ship beautiful Crisp stickers to your PO box. Use them to show your love for Crisp to the world! There is no limit on how many stickers you can ask.
Map of visitor location in the world
Soon
Reply
Soon
message shortcutsSpecify shortcuts for messages you send often, for instance, enter !h to send 'Hello, how can I help?'. Create an unlimited number of !bangs save time.
ExportAllows you to export a CSV containing all known visitor emails as far your chat history goes (on a paid plan this means everything since you started using Crisp).
all visitor emails
Send
mass messagesTarget a population of visitors and send a single message to a large group of them. Great if you need to re-target inactive visitors, or notify them about some product updates.
to user base
Soon
End-to-endEncrypt all messages on an end-to-end basis. Encryption keys are generated both on Crisp operator apps and chatbox and securely exchanged. Messages are still stored on Crisp systems, but even Crisp cannot read them since they are encrypted with local (client) keys. Useful for high-security requirements (eg: medical services). Notice that Crisp network communications are always encrypted, even if you don't use end-to-end encryption.
encryption
Soon
Offshore
helpdeskRely on an offshore operator to handle your support. Brief a dedicated operator about your business and the typical questions he may receive. Pay a flat, predictible monthly price.
Soon
We setup Crisp for you
Level of analytics
Soon
Basic statistics
Basic statistics
Advanced statistics
Reporting features
Integrations
Seed
Pro
Business
Enterprise
MessengerReceive visitor messages from Crisp bot in Messenger. Answer from there.
integration
Soon
ZendeskConnect to Zendesk and integrate Crisp to your existing support workflow.
integration
Soon
SalesforceConnect to Salesforce and integrate Crisp to your existing sales pipeline.
integration
Soon
Custom CRMConnect Crisp to your custom CRM. We do provide an API access with easy ways to send custom data to your CRM API (eg: message history).
integration
Soon

“ Crisp is our favorite choice when it comes to interacting with our users. The setup is easy, and the chatbox is a pleasure to use. ”

Marc Montagne, Toolwatch.

Frequently Asked Questions

What does a website stand for ?

A website is another name for a Crisp team, into which you can invite operators to collaborate and answer customer questions. A website is tied to a specific chatbox identifier, which you can install on one or multiple domains (eg: website.com, sub.website.com, etc). It is not tied to a single domain. Plans are billed per-website, so you only pay per chatbox identifier, not per domain and sub-domains. You can contact us and chat with us if you have any question about this.

Why are there no limits on the number of messages?

At Crisp, we believe existing chat platforms are still locked in the past. Why would we bill based on consumption (as all others do), while we are used to unlimited plans everywhere else (mobile carriers, Internet access providers, etc.)? Unlimited is peace of mind at the end of the month; this allows you to allocate more energy to your core business rather than petty subscription policies.

I am running a data-sensitive business (let’s say a medical services company); is Crisp certified for that?

Yes. Crisp provides an end-to-end encryption service as part of its Enterprise plan. This features makes Crisp data security unbreachable and is compliant with most of the world's strictest security rules. If you want details about it or need some security contract signed between you and us before you start using Crisp, chat with us - we'll discuss how to proceed!

Simple and comprehensive billing.

  • Prices will never increase.When you subscribe to a plan, you know you will pay the same amount monthly, forever. No matter what happens.If plan prices rise in the future, you will still pay the fixed amount you subscribed to initially. The price is fixed on subscription.
  • Cancel anytime.Cancel anytime after you subscribed to a plan. You are only commited to pay the month you subscribed to, no further.We make it easy for you to upgrade or downgrade your plan anytime as your business grows.
  • Consolidated billing.Crisp bills you once per payment method per month. We do accept most credit cards, and also PayPal.It is useful in the case you subscribe to a plan, plus a few plugins. You only get billed once monthly for all those subscriptions.
Setup your unlimited websitechatboxtoday.

Crisp has plans, from free to paid, that scale with your needs.

If you need specific features, we provide plugins you can subscribe to at will, and cancel anytime.