When a new conversation is opened, @crispbot notifies you of visitor details.
You can also chat in Crisp apps.
All team members can reply from Slack.
All messages are still synchronized with Crisp apps, back and forth with Slack.
MagicType lets you view messages as they are typed.
See what’s in the head of your visitors before they hit send. Write your response message faster and increase your conversion rate.
Visitors are not aware of MagicType, and cannot see what you type in response. Only you can see this.
Crisp discovers every tiny detail on each visitor you chat with. From geolocation to device information, to full name and social profiles (LinkedIn and more).
Crisp also discovers the company of the visitor.
Data is discovered on a best-effort basis. We may not be able to discover all information for all users, anytime.
Your visitors cannot see that you know so much about them. However, if you add them on Facebook or LinkedIn, they may suspect it. Your choice.
The Crisp chatbox supports a large number of languages. Crisp automagically detects the visitor country and serves up the translated chatbox. Both chatbox and emails are translated.
If Crisp doesn’t yet support a language, we are open to translations from the community - please contact us.
All past chats are kept in history. You can search through them to quickly find information.
That’s convenient if you need to look up your history for a detail to reply to customer - at that very moment.
Chats can be removed anytime with a simple mouse swipe - if you don’t want something to be kept.
The security of your data (account, messages, emails) is critical to us. We constantly monitor for vulnerabilities and fix them quickly (eg: cryptography vulnerabilities).
Our system is built around strong security practices and hosted in a neutral country - The Netherlands.
There’s absolutely no limit on chat and email messages, send as many as you wish.
Have 1 website? Have 100? No problem. Scale Crisp to as many websites as you run.
Invite all your teammates into your Crisp team. Everyone can collaborate in real-time.
All external integrations you can link to Crisp are unlimited. Just as Crisp apps are.
The Crisp Platform provides a multi-layer API, which allows you to fine-grain your chatbox.
Crisp has plans, from free to paid, that scale with your needs.
If you need specific features, we provide plugins you can subscribe to at will, and cancel anytime.